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Office Administrator (Concessions)

Who We Are

Freemans Event Partners are the leading provider of event and stadium public catering in the UK. We operate at over 400 events each year, working in partnership with prestigious sporting and entertainment venues such as Silverstone Circuit and Twickenham Stadium and have established excellent supplier relationships with market-leading partners across numerous platforms

We are looking for an Office Administrator to provide administrative support to the Office Manager and Account Managers within the Concessions division to ensure the smooth and efficient performance of the department and a quality service to clients and contractors.



· Assist the Office Manager with everyday duties.

· Accurately raise invoices, purchase orders and credits in the Sage 50 system.

· Adhoc cash counting and assisting the Office Manager with debt collection.

· Reconciliation of meal vouchers post event if applicable.

· Provide a high quality, professional response to all telephone and email enquiries from concessionaires, sub-contractors, and suppliers.

· Provide administrative support to the Concessions team.

· Assist in the maintenance of the Salesforce database.

· Provide a point of contact for concessionaires whilst facilitating the close liaison with all internal departments, passing on information as required.

· Liaise with Concessions Account Managers with regards to the line-up per event and collate all the relevant information from each department.

· Collate all time sheets from the permanent members of the Concessions team and liaise with the HR department in relation to any lieu days. All data should be logged on CHIPS.

· Work closely with the Head of Operations with regards to the casual labour hours on a weekly basis and liaise with the HR department.

· Collate and manage accreditation for events.

· Collate and manage all cross-business accommodation bookings.

· Assist the Brand Partnerships and Group Marketing divisions with event initiatives, providing information and communicating to concessionaires.

· Undertake general administrative tasks including filing and archiving.

· Take into consideration sustainable solutions and best practices to ensure we take responsibility for reducing our impact on the environment and support the companywide sustainability strategy.

· Any other duties that may be required from time to time for the smooth running of the business.




· Good communication and interpersonal skills with the ability to build effective business and customer relationships.

· Strong organisational and time management skills, with the ability to multi-task and prioritise appropriately.

· Experience of working with data input systems, such as Sage 50.

· Educated to a high level of numeracy and literacy, with a good eye for detail.

· Fully competent in MS Office (Intermediate level in Excel).

· Discreet and reliable.


· Knowledge and understanding of the event industry.

· Working knowledge and understanding of Salesforce.



· Personable, team player, proactive communicator.

· Dynamic, Resilient, independent, self-motivated.

· Ability to work under pressure.

· Tenacious with an eye for detail.

· Open-minded, willingness to “muck in”.

· Must be flexible.



The business works to the following Behaviours and Values, and these are expected from all employees:

o We are driven to deliver

o Open and honest team

o Always promote good practice

o Personal accountability

o Courage to challenge

o Work as one team

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