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Audit Revenue Protection Manager


Who We Are

Freemans Event Partners are the leading provider of event and stadium public catering in the UK. We operate at over 400 events each year, working in partnership with prestigious sporting and entertainment venues such as Silverstone Circuit and Twickenham Stadium and have established excellent supplier relationships with market-leading partners across numerous platforms

Here at Freemans Event Partners, our team is growing! We are currently recruiting for an Audit Revenue Protection Manager to join our Concessions Division. Reporting to the Commercial Finance Partner, you will have the opportunity to deliver in-event and post-event reporting both internally within the company and externally to our clients, partners, and stakeholders. The Audit Revenue Protection Manager will also maintain company policies and procedures for event revenue reporting and protection, ensuring integrity, accuracy, and security of all takings on-site and post-event reconciliation. This is an exciting time to be joining Freemans Event Partners – if you are interested in this role, please get in touch!

The main responsibilities will include; 

  • Maintaining on-site processes to ensure takings are handled efficiently and securely, and the paperwork supports onward reconciliation, banking, and analysis.
  • Managing the comprehensive audit process for concessionaires and event teams to ensure the accuracy and integrity of takings, facilitate efficient sub-contractor invoicing and timely reporting to the client.
  • Ensuring Concessionaires implement must-stocks and agreed pricing structures during events.
  • Establish a strong site presence and professional working relationship with all concessionaires to facilitate consistent information and results throughout the events calendar and assist in the resolution of problems and complaints.
  • Participate in detailed forward planning to ensure adequate resources and effective systems are in place and communicated for all events, ensuring event managers and clients have the support and information they require.
  • Produce a detailed analysis for each event including actuals versus forecasts, takings by individual units and discrepancies.
  • Personally undertake the role of cashier or cash controller as required, on site or in Head Office, processing and reconciling transactions efficiently and accurately.
  • Manage the risks involved with cash handling in line with company policy and insurances.
  • Provide support with reconciling PDQ income and assistance with the set-up of Epos systems on site.
  • Maintain safe processes for managing cards, cash, and vouchers via daily cash ups of outlets at major events.
  • Provide support to Account Managers and Office Administrators.
  • Ensure procedures for all the above points are in place and reviewed/amended where necessary.
  • Behave in a professional manner at all times and adhere to company rules and standards, including when travelling to and from events and staying in accommodation.
  • Take into consideration sustainable solutions and best practices to ensure we take responsibility for reducing our impact on the environment and support the companywide sustainability strategy.
  • Any other duties that may be required from time to time for the smooth running of event preparations or event delivery.

We are looking for candidates who can demonstrate the following skills, knowledge and experience; 

Essential

  • Good numeracy and literacy ability (minimum GCSE Level A in Maths and C in English).
  • Fully ICT literate, competent in all MS Office with Excel to Intermediate standard as a minimum.
  • Experience of SAGE.
  • Demonstrable experience in a similar role, with responsibility for large volumes of cash in a retail environment, and fast, accurate turnaround times.
  • Proven ability to devise and implement clear, efficient processes and reports.
  • Effective communicator with good interpersonal skills and the ability to build effective business and colleague relationships.
  • Strong administrative skills and high levels of accuracy.
  • Full, valid, UK driving license.

Desirable

  • Experience of working across multiple, mobile sites and the challenges this brings.
  • Experience of working with EPOS systems and Device Magic.

About you; 

  • Flexible, adaptable, and calm when working under pressure.
  • Team player.
  • Positive and self-motivated and able to think on your feet.
  • Resilient, tenacious, good attention to detail.
  • Honest and dependable.
  • Keen for personal development and progression.
  • Well presented.
  • Able and willing to stay away from home frequently, especially at weekends.

Here at Freemans, we promote an open and honest culture where we work together as one team. In return for your hard work at Freemans, we also offer many great benefits;

  • 28 days holiday plus bank holidays on top.
  • Life cover, income protection, company matched pension scheme, employee assistance programme and eyecare vouchers.
  • The opportunity to earn some extra cash by using our refer a friend scheme.
  • We also have fortnightly team lunches and regular social events, plus the opportunity to be involved in some of the UKs most prestigious sporting events and festivals.
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